Privacy Policy

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Privacy Policy

Discover-IT prioritises data privacy and is committed to transparency regarding the types of data we collect and the purposes for which it is utilised. We will be open with you about what data we collect and how we use it. We collect and use personal data for a range of reasons during the course of our business operations, including data needed to fulfil our contractual obligations as outlined in the rest of this policy. Should you have any questions about this policy or how we use data, please contact us enquiries@discover-it.co.uk 

Why we collect your information and what we use it for

In order to effectively conduct our business operations and deliver the requested services to your organisation, we gather personal information about you. This information is also utilised to communicate with you in response to inquiries and requests for information. The legal grounds for our data processing activities are rooted in our legitimate interests, the fulfilment of contractual obligations, or compliance with legal requirements when applicable.

What data we collect

We collect some personal information about you in the context of delivering business related services. Details include your name, work telephone numbers, work email address. As part of our services to your business, we already have all of your business office addresses. We may occasionally request other address details from you for the purposes of delivering equipment or attending site for support purposes.

Where your data will be stored

Your personal information will be stored on servers located in the UK and other locations of your choosing, to be agreed if and when required. Discover-IT will always store data in line with the requirements of relevant UK data protection law.

Who we share data with

Data is only shared with third parties if required and is never shared or sold to other organisations for the purposes of marketing, profiling or other uses.

Our website

Any data sent to us via this website will pass through systems operated by our website hosting partner, which is located in the UK. No personal data is stored on the website, with any contact details submitted removed once they have been transmitted to us. Cookies are small pieces of information stored on your computer that help us understand how you use our website. Most web browsers will allow you to disallow cookies if you wish, and you can choose not to accept them on our website.

Social Media

We use linkedin for promoting our organisation. Whilst we are not responsible for data privacy at Linkedin, we think it’s only right to point out that Linkedin may use your data in certain ways. 

Your rights

Under data protection law, you as an individual have specific rights which are highlighted below:

The right to be informed:

We have to tell you all about our use of your data and your data rights

The right of access:

You have the right to access any of your personal information that we hold, and verify that we are processing it lawfully

The right of rectification:

You have the right to have any inaccurate or incomplete information about you rectified

The right to erasure:

You can request that your personal data is deleted, if there is no compelling reason for it to be kept

The right to restricted processing:

You can request that your data is still stored, but no longer processed

The right to data portability:

You can request a copy of your data in a digital format so it can be sent to another organisation

What to do in case of an issue

Whilst we strive to always protect the privacy of your data, there may come a time when things don’t go quite right with the data we hold about you or the way in which we use it. If that happens, you can get in touch us as soon as possible enquiries@discover-it.co.uk.